Privacy Policy – GRN DMC

Effective Date: 10/08/2026

GRN DMC ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit www.grndmc.com or use our products and services.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Billing and Shipping Address
• Company Name (if applicable)
• Payment-related information (processed securely through authorized payment gateways; we do not store complete card details)

Non-Personal Information

• IP Address
• Browser Type and Version
• Device Information
• Operating System
• Website Usage Information
• Cookies and Similar Technologies

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2. How We Collect Information

We collect information when you:

• Register on our website.
• Place an order or request a service.
• Contact us by email, phone, or contact form.
• Subscribe to newsletters or promotional communications.
• Browse our website through cookies and analytics tools.

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3. How We Use Your Information

We may use your information to:

• Provide products and services.
• Process payments and transactions.
• Respond to inquiries and customer support requests.
• Improve our website and user experience.
• Send order confirmations, updates, and service-related communications.
• Send promotional offers where permitted by law and with your consent where required.
• Detect, prevent, and investigate fraud or unauthorized activities.
• Comply with legal and regulatory obligations.

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4. Payment Information

Payments made through our website are processed by secure third-party payment gateway providers. We do not store your complete debit card, credit card, UPI PIN, CVV, or internet banking credentials on our servers.

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5. Cookies

Our website may use cookies and similar technologies to:

• Remember user preferences.
• Improve website functionality.
• Analyze website traffic and usage.
• Enhance user experience.

You can control or disable cookies through your browser settings, although doing so may affect certain website features.

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6. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

• Payment gateway providers.
• Delivery or logistics partners (where applicable).
• IT service providers and cloud hosting providers.
• Government authorities or law enforcement agencies when required by applicable law.
• Professional advisors such as auditors, accountants, or legal consultants where necessary.

All such parties are expected to protect your information and use it only for the intended purposes.

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7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

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8. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services.
• Complete transactions.
• Meet legal, regulatory, accounting, or contractual obligations.
• Resolve disputes and enforce our agreements.

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9. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where legally permissible.
• Withdraw consent where processing is based on consent.
• Opt out of promotional communications.
• Request information about how your personal data is processed.

To exercise these rights, please contact us using the details below.

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10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Users should review the privacy policies of those third parties before providing personal information.

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11. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of the website after such updates constitutes acceptance of the revised Privacy Policy.

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13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us:

Legal Name: GRN DMC
Trade Name: GRN DMC
Business Address: Plot No. 1, KHASRA NO 262 WESTEND MARG, SAIDULAJAB, Delhi-110030
Email: Kishore.verma@grnconnect.com
Phone: +91-9810295175
GSTIN: 07AAMCG0814HIZQ

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14. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in New Delhi, Delhi, India.